CONTACT US

We’re Here to Help

If you have questions about our products, sizing, orders, shipping or returns, please contact our customer-support team.

Customer Support

Email: bodajhi_delcos@outlook.com
Website: https://venzalune.shop

We aim to respond within 1–3 business days.

Order Enquiries

When contacting us about an existing order, please include:

• Your full name
• Order number
• Email address used during checkout
• A short description of your request

Damaged or Incorrect Items

If your order arrives damaged, faulty or incorrect, please contact us and provide:

• Your order number
• Clear photographs of the product
• A photograph of the shipping label
• A description of the issue

Please do not return an item before receiving return instructions from our support team.

Important Notice

Please check your spam or junk folder if you have not received our reply within three business days.